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Where digital experience and organizational strategy meet.

We're UX and organizational strategists with 20+ years of experience. We know how to design cross channel experiences and provide steady leadership support that help mission-driven organizations reach their goals. We're proud to make high-level expertise accessible to caring businesses and nonprofits.

EXPERIENCE, STRATEGY, STRUCTURE

With deep experience in UX design, customer journeys, and organizational strategy, Experience Lab provides a level of expertise that can be difficult for nonprofits and small organizations to access affordably. Whether you need a website that works hard for you or steady leadership through a period of change, we bring the same discipline: understanding the people you serve, and building the structure to serve them well.

Customer experience audits that help you plan and grow.

User journeys to guide project and organizational design.

Leadership and roadmaps to provide structure and clarity.

Hands-on design and support to keep your systems humming.

We love our clients!

Experience Lab is committed to helping small to medium businesses and nonprofits who care as much about their community and our planet as they do about the bottom line. If this sounds like you, let’s talk.

Submit a project inquiry, ask about fractional leadership, or join our mailing list.

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